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How to Stop Harassment (Legal Process)

Take legal action to end abusive debt collection

If a debt collector is harassing you, federal and state laws provide powerful tools to make it stop. You have legal rights, and collectors who violate them can face serious consequences including fines and lawsuits.

What Constitutes Harassment?

Under the FDCPA, harassment includes:

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Excessive Calls

Calling repeatedly with intent to annoy or harass, or calling at unreasonable hours

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Abusive Language

Using obscene, profane, or abusive language in communications

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Threats

Threatening violence, harm, arrest, or legal action they can't or won't take

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Workplace Contact

Calling your workplace after being told your employer prohibits such calls

Step 1: Send a Cease and Desist Letter

This is your most powerful tool to stop contact. Once received, the collector must stop all communication except to confirm they're stopping or notify you of legal action.

Step 2: File Official Complaints

Report violations to government agencies. This creates an official record and can result in investigations.

Consumer Financial Protection Bureau (CFPB)

Website: consumerfinance.gov/complaint

Phone: 1-855-411-2372

Federal Trade Commission (FTC)

Website: reportfraud.ftc.gov

You Don't Have to Tolerate Harassment

Federal and state laws protect you from abusive debt collection. Use these legal tools to make it stop.