Privacy Policy
How we collect, use, and protect your personal information
Last Updated: November 30, 2025
1. Introduction
That.You ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our credit repair services.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name, address, phone number, and email address
- Social Security number
- Date of birth
- Financial information and credit reports
- Employment information
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- To provide credit repair services
- To communicate with you about your account
- To process payments and prevent fraud
- To improve our services and customer experience
- To comply with legal obligations
- To send marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information with:
Service Providers
We work with third-party service providers who perform services on our behalf, such as payment processors, credit bureaus, and technology providers. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Secure servers and network infrastructure
- Access controls and authentication procedures
- Regular security audits and assessments
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Access and Correction
You have the right to access and correct your personal information. Contact us to request a copy of your data or to make corrections.
Opt-Out of Marketing
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Deletion
You may request deletion of your personal information, subject to legal retention requirements.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect and the right to request deletion.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may limit functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information promptly.
10. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Retention periods vary based on the type of information and applicable laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on our website with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our website or customer support channels.
Your Privacy Matters
We are committed to transparency and protecting your personal information. If you have any concerns about how your data is handled, please don't hesitate to reach out to us.