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Frequently Asked Questions

Click any question for a full, in-depth answer — with tables, timelines, and real numbers.

Credit Scores

FICO Score Ranges at a Glance

Range Tier % of Americans Typical access
800–850 Exceptional 23% Best rates; premium cards; instant approvals
740–799 Very Good 25% Near-best rates; very strong approval odds
670–739 Good 21% Average rates; most applications approved
580–669 Fair 17% Higher rates; limited card options
300–579 Poor 14% Secured cards; most apps declined

FICO Score Weight Breakdown

  1. 35%Payment history — On-time vs. late across all accounts
  2. 30%Amounts owed — Credit utilization on revolving accounts
  3. 15%Length of history — Age of oldest, average, newest account
  4. 10%Credit mix — Cards + loans diversification
  5. 10%New credit — Recent inquiries + new accounts

Credit Reports

How Long Items Stay on Your Report

Item type Period Clock starts
Late payments 7 years Date of the late payment
Collections 7 years Date of first delinquency
Charge-offs 7 years Date of first delinquency
Chapter 13 bankruptcy 7 years Filing date
Chapter 7 bankruptcy 10 years Filing date
Hard inquiries 2 years Date of inquiry
Closed positive accounts Up to 10 years Date account closed

Disputes & Errors

The Dispute Process — Step by Step

Step Action Timeline
1 Pull all three reports and identify the error Day 0
2 Gather supporting documents (statements, IDs, letters) Days 0–3
3 File dispute with bureau by certified mail or online Day 3–5
4 Bureau forwards dispute to the creditor (furnisher) Within 5 days
5 Bureau investigates and must respond Within 30 days
6 Bureau sends results and updated report if changed Within 5 days of completion
7 If unresolved — dispute directly with the furnisher FCRA § 623

Debt & Collections

Collectors CAN legally:

  • Call between 8 a.m. and 9 p.m.
  • Contact you by phone, mail, email, or text
  • Report the debt to credit bureaus
  • File a lawsuit within the statute of limitations

Collectors CANNOT legally:

  • Threaten arrest for a civil debt
  • Misrepresent the amount owed
  • Call before 8 a.m. or after 9 p.m.
  • Continue contact after a written cease request
  • Threaten to sue on a time-barred (zombie) debt

Debt Relief Options Compared

Option Credit impact Best for
DIY payoff (avalanche/snowball) Positive Manageable debt, disciplined payer
Debt consolidation loan Small temporary dip Multiple high-rate cards, decent credit
Balance transfer (0% intro) Small temporary dip Under $15k, can pay off in promo period
Debt management plan (nonprofit) Minor initial negative Overwhelmed, need structured plan
Debt settlement Significant negative Already behind, cannot pay in full
Bankruptcy Severe (7–10 years) Insolvent; last resort
Explore all debt relief options →

Identity Theft

Credit Freeze vs. Fraud Alert vs. Lock

Type Blocks new credit? Duration Cost
Security freeze Yes — hard block Permanent until lifted Free
Initial fraud alert No — extra verification only 1 year (renewable) Free
Extended fraud alert (ID theft victims) No — extra verification 7 years Free
Credit lock (bureau product) Yes while active Toggle on/off via app Free or paid

About This Site

Is credit repair legal? DIY vs. paid services

DIY credit repair is completely legal and free. Paid companies can do nothing you cannot do yourself — here is exactly what the Credit Repair Organizations Act requires.

Yes — completely. All guides, calculators, letter generators, and educational content is free with no account required. A free account adds saving and tracking features but nothing is paywalled.
No. That.You Credit is an educational platform only. We provide information, tools, and templates so you can take action yourself. We are not a credit repair organization under CROA.
No. All content is educational only. For advice specific to your situation, consult a licensed attorney, fee-only financial advisor, or nonprofit credit counselor certified by the NFCC.

Educational content only. This page is for informational purposes and does not constitute legal, tax, or personal financial advice. Results vary. Laws and bureau processes change. Consult the CFPB, FTC, and AnnualCreditReport.com for authoritative guidance. Full disclaimer